Charter 'Franchise Fees' Increase
From the "Important Information" of this month's Charter bill:
Well, I'm glad they cleared that up. I guess Charter can just increase "required" fees anytime they want and just justify it with some vague verbiage that no one is ever going to call them on. My "Franchise Fee" went up from $4.28 to $4.34. So what I would like to know is what they're doing now with my extra .06...
yay.
Effective on this billing statement, the amount of franchise fees collected is changing. Payment of franchise fees is a requirement of the franchise agreement between Charter and your community. All franchise fees collected are paid directly back to your community.
Well, I'm glad they cleared that up. I guess Charter can just increase "required" fees anytime they want and just justify it with some vague verbiage that no one is ever going to call them on. My "Franchise Fee" went up from $4.28 to $4.34. So what I would like to know is what they're doing now with my extra .06...
yay.
4 Comments:
Ummmm...maybe the extra $.06 went for the extra bandwidth needed for your post? :P
Its funny, last Wednesday, our Charter Video On Demand (VOD) was not responding properly. We kept getting an error telling us to try back in 5 minutes.
On Thursday, Thanks Giving, the VOD wasn't "initializing". I called Charter to see if they could tell me what was going on, and guess what? The SOB's were Closed... ????? Closed?
I got a hold of someone in the Phillipines (there new cost savings initiative to move phone support to the Phillipines so they can afford the increase in Franchies fees. The lady told me to turn off my box (unplug it), then she would send a signal to it, then it should be ok. Well, that made it worse. The GUIDE, displaying each channels listing, now said "TO BE ANNOUNCED". Ok, I could deal with this until it all downloaded to the box again, HOWEVER, that never happened. It has been like that since Friday. UN F**KING BELEIEVEABLE! Now they are sending someone out to the house today to "fix" the problem. This is nothing more than telling us there is a problem, then leaving.
Who runs this company anyway, Barney and Friends? I can't believe they get away with this crap as much as they do. Its unreal.
The Donald
What, are you going all Broke Back Charter on us now? Charter Lover...
Charter SUCKS
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